Shipping

Processing Time

Each piece is carefully handcrafted and inspected before it leaves our hands. Please allow 1–3 business days for us to prepare your order.

Shipping Time

Estimated delivery times by destination (not including processing time):

United States: 7–12 business days
Europe & UK: 7–12 business days
Other international destinations: 7–18 business days

Delivery times are estimates and may vary due to customs processing or local delivery services.

Shipping Fees

Shipping costs are automatically calculated at checkout based on your location and order size. In most cases, shipping is included at no additional cost.

Customs Duties & Import Taxes

Good news — we take care of all applicable customs duties and import taxes for international orders. You won’t be charged any additional fees upon delivery.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details.

Returns & Exchanges

Return Eligibility

If something doesn’t feel quite right, we’re happy to help. Returns or exchanges are accepted within 14 days of delivery, provided that:

The item is unused and in its original condition
The item is not customized or made to order

Because each piece is handcrafted, natural variations in size, shape, or finish are part of the handmade process and are not considered defects.

Non-Returnable Items

Customized or made-to-order pieces
Items damaged due to improper use or care

How to Start a Return

Please contact us within 14 days of delivery with your order number and photos (if applicable), and we will guide you through the return process.

Return Shipping

Return shipping costs are the customer’s responsibility unless the item arrives damaged or incorrect.
Original shipping fees, where applicable, are non-refundable.